Privacy Policy EcomAudio Last updated: May 1, 2026
EcomAudio (“we”, “our”, or “us”) operates as a Shopify application. This Privacy Policy explains how we collect, use, and protect information when you use EcomAudio.
1. Information We Collect
From merchants who install EcomAudio, we collect: your Shopify store domain, app settings and preferences, and audio files (MP3) you upload or generate using our Text-to-Speech feature.
We do not collect any personal data from your customers (storefront visitors). The play-once session logic uses the visitor’s browser sessionStorage only — no data is transmitted to our servers.
2. How We Use Your Information
We use merchant data solely to operate and improve EcomAudio — to store your audio files, deliver them to your storefront, and save your widget settings.
3. Third-Party Services
EcomAudio uses the following third-party services:
- ElevenLabs — Text-to-Speech generation. Script text you submit is transmitted to ElevenLabs to generate audio. See their privacy policy at elevenlabs.io.
- Cloudflare R2 — Secure cloud storage for your audio files.
- Shopify — Billing, authentication, and store data access.
4. Data Retention
All your data including audio files is permanently deleted within 48 hours of uninstalling EcomAudio from your store.
5. GDPR
We comply with GDPR. No personal data from storefront visitors is collected or stored. Merchants may request full data deletion by uninstalling the app or contacting us at support@ecomaudio.com.
6. Contact
For any privacy questions contact us at: support@ecomaudio.com
EcomAudio — ecomaudio.com